MHCC Psychological Injury Management Guide (PIMG)

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5.1: Glossary

Approved Medical Specialists (AMS)

An AMS is a medical specialist who has been appointed by the Workers Compensation Commission to assess disputes on general medical issues and permanent impairment.

Injury Management Consultant (IMC)

An IMC is a registered medical practitioner with expertise in occupational injury and work based rehabilitation. IMCs are consulted when there are issues concerning suitable duties, when conflict arises, confused goals, complexity of injury and return to work etc. Consults all key stakeholders.

Independent Medical Examiner (IME)

An IME is a specialist medical practitioner who will assess a worker (not treat the worker) when information from the NTD is inadequate, unavailable or inconsistent. Only consults insurer and IW.

Injury Management Plan (IMP)

IMPs are developed by the insurer and will outline all the services required to return the injured worker to the workplace.

Nominated Treating Doctor (NTD)

A NTD is nominated when an injured worker requires medical treatment. This is especially important when more than 7 days away from their usual duties, to oversee their injury management and to participate in the RTW process.

NTD Case Conference

Useful tool in the early intervention process. The  NTD, injured worker and employer meet to discuss and agree upon suitable duties and return to work timeframes.

Pre-Injury Duties (PIDs)

PIDs is the work the worker was performing prior to sustaining their injury.

Provisional Liability (PL) and Provisional Payments

Provisional liability is prior to the Full Liability acceptance of any workers compensation claim. The insurer must determine provisional liability and authorise provisional payments of weekly compensation to an injured worker within 7 days of the insurer receiving notification of a workplace injury unless there is a "reasonable excuse" for not doing so. PL lasts up to 12 weeks.


Return to Work Coordinator (RTW Coordinator)

A RTW Coordinator is a suitably qualified employee nominated by an organisation who will assist injured workers with returning to work in a safely and timely manner.

Return to Work Plan (RTW Plan)

A RTW Plan is developed by the accredited RTW Coordinator and represents the written formal offer of suitable duties to assist and support injured workers to return to work safely.

Return to Work Program (RTW Program)

A RTW program consists of formal policies, procedures and guidelines that organisations must have in place to assist and support injured workers with their recovery and return to the workplace.

Serious Incidents

A serious incident is one where a worker or visitor to the workplace is a fatality, a limb is amputated, is placed on a life support system, loses consciousness, is trapped by machinery or confined space, burns or any incident where there is immediate threat to loss of life.

Significant Injury

A workplace injury which is likely to result in the worker be incapacitated for work for a continuous period of more than 7 days.

Suitable Duties

Duties which are deemed suitable by the NTD based on the capacity of the injured worker as displayed on the WCMC. It is important for employers to offer suitable duties to improve return to work outcomes.

Work trial

Short term placement of an injured worker with a host employer to further develop their work skills and attain other employment.

WorkCover Claims Assistance Service (CAS)

CAS provides assistance to employers and injured workers regarding workers compensation and injury management issues.    ph 13 10 50

Workers Compensation Commission (WCC)

The WCC is an independent statutory tribunal to resolve workers compensation disputes between injured workers and employers.

WorkCover Medical Certificate (WCMC)

The WCMC is a legal document completed by the NTD.  The WCMC will certify the injured workers capacity to work and detail any restrictions to support a safe return to some work.

Workers Compensation Insurers

There are scheme agents contracted by WorkCover as well as specialised insurers, self-insurers and the Treasury Managed Fund who together manage claims under the workers compensation system in NSW.